Deploying Lync mobility over the silly season came with a fair amount of frustration. Having come across a few speed bumbs I thought it best to document these as I will probably forget the solutions and have to spend valuable hours retracing my steps.
Now I do have to state that this is not a deployment how-to but rather additional to the deployment guide.
Firstly, determine if the organisation actually allows mobile device connectivity via Wi-Fi internally. This is often flagged as a security risk and thus mobile devices may only connect to a guest AP that has no access to the LAN. So in my case I only deployed the external connectivity.
List of issues I came across and the solutions 😉
I ran the bootstrap installer but still no MCX site.
One of the installation steps is to set the Primary listening port for MCX. This is done with the Lync Powershell command
Set-CsWebServer -Identity -McxSipPrimaryListeningPort 5087
* You have to specify the Primary Listening Port or MCX wont install!
NOTE: This command has to be run on the Server housing the CMS or it will fail!Got an error that the *msi was missing (as well as a message that all the IIS pre-req’s were missing…added the entire IIS role components to remedy that)
Downloaded the mcxstandalone.msi from link below, copied to appropriate directory:-
then ran the msi directly, that sorted the install and then I finally saw an MCS page in IIS
Use the PosweShell command below to see the MCX ports and Url’s
You can check the install by looking at IIS on the FE, there needs to be an MCX site for both internal and external.
Getting error 500 – Internal Server Error when attempting to connect to the autodiscover URL
As I was waiting on the Autodiscover DNS record in the public realm I decided to test with the manual setting. The problem was on my part, I didn’t notice how the internal and external URL’s were different.
https://lyncdiscover./Autodiscover/autodiscoverservice.svc/Root for external access
https://lyncdiscover./AutoDiscover/AutoDiscover.svc/Root for internal access
Emphasis on autodiscoverservice.svc (*externally) and autodiscover.svc (*internally)
I had deployed MCX for external connectivity only but was using the URL for autodiscover.svc and not autodiscoverservice.svc. Had I set the *exposed URL (seen from Get-CsMcxConfiguration) to Internal I may have hit the page…
Getting Error 500 or 403 When testing the site from IIS
This as I now know is normal, it may be different if my Lync admin account actually was enabled as a Lync user
WM7 client signs in but ios sits on the sign-in page for ages and then fails with “Can’t connect to the server. It may be busy or temporarily unavailable…” error. Two solutions were required for this one…
Change the security method, by default it is set to NTLM. Change this to negotiate in the lync control panel -> security – Web Service -> change windows authentication to “Negotiate”
I turned on logging and sent the file to myself, I then found the following line in the log file
noticed in your log the following line
.cpp/161:Credential information: credType (1) signInName (firstname.lastname@example.org) domain () username () password.empty() (0) compatibleServiceIds(1)
So suspicious of the missing credential I started to fiddle with my phone and found the answer. Once I had populated the user name field the phone logged on and at last there was victory!
iPhone and Windows Mobile 7 – go to More Details – and add Domain\username for user name then both these field become populated.
Android – go to More – Options adding the domain\username for the user name field.
Although I do still get a lot of these lines without the domain and username, I also occasionally see the details for Domain and username populated, go figure.
- Follow UC Sorted on WordPress.com
- October 2017 (2)
- September 2017 (1)
- August 2017 (1)
- July 2017 (2)
- March 2017 (2)
- February 2017 (1)
- November 2016 (1)
- October 2016 (1)
- June 2016 (1)
- May 2016 (2)
- April 2016 (3)
- February 2016 (2)
- January 2016 (2)
- December 2015 (1)
- November 2015 (2)
- October 2015 (2)
- September 2015 (3)
- August 2015 (2)
- July 2015 (2)
- June 2015 (2)
- April 2015 (1)
- March 2015 (2)
- February 2015 (4)
- January 2015 (3)
- December 2014 (1)
- November 2014 (1)
- October 2014 (3)
- September 2014 (2)
- August 2014 (4)
- July 2014 (4)
- June 2014 (3)
- May 2014 (3)
- April 2014 (3)
- March 2014 (1)
- February 2014 (4)
- January 2014 (3)
- December 2013 (1)
- November 2013 (5)
- October 2013 (2)
- September 2013 (6)
- August 2013 (23)
- June 2013 (1)
- May 2013 (6)
- April 2013 (2)
- March 2013 (4)
- February 2013 (8)
- January 2013 (1)
- December 2012 (1)
- November 2012 (9)
- October 2012 (3)
- September 2012 (1)
- August 2012 (3)
- July 2012 (4)
- June 2012 (10)
- May 2012 (3)
- April 2012 (6)
- January 2012 (4)
- December 2011 (8)