Category Archives: Uncategorized

Product Review: Sennheiser MB 660 UC

Let me start by saying that as of this moment the Sennheiser MB 660 UC is (by far..) my new favorite headset. Let me explain.. At first glance you could be forgiven for thinking that this is predominantly a music … Continue reading

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Edge Server: RTCMEDIARELAY Active Sessions high

Issue The issue manifested itself to the agents in the RGS queues. Agents were reporting that the calls were taking long to answer, and as time went by, this issue degraded to the point that they were unable to answer calls. Later … Continue reading

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Error returned while installing OcsMcu.msi, code 1603

Just recently we have started seeing the Skype for Business installer option to “Connect to internet to check for update” actually find updates. Yay! Hold on now, as this is where the issue begins.. On a new install (Enterprise Edition Pool) … Continue reading

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