• Home
  • My Tools
  • Visio Stencils
  • Online Tools
  • PS Scripts
  • PS One Liners
  • Downloads
  • Product Review
  • About

Smarter Together

~ by I.M.H.O.

Smarter Together

Category Archives: Skype Search

Skype Federation Search Stops Working – Event ID 62044

31 Monday Jul 2017

Posted by Paul Bloem in Edge Server, Event ID, Event ID 62044, Federation, Skype Search

≈ 2 Comments

Tags

Skype Directory, Skype Federation Search Stops Working - Event ID 62044, Skype for Business

Issue

The Skype Federation search stops working after a DMZ move of the Edge server. IP addresses (both internal and external) have changed due to moving to new DMZ & internet connectivity. The changes were published to the Topology and everything else appears to be working fine.

1

Investigating

The Front End shows the following Event ID 62044 error. Of course this Event ID eludes to the underlying cause, network or configuration. Both have already been double checked, moving on to collecting more details.

2

No evidence on the Edge Servers logs at all.

Resolution

Right, so to recap, the Front End believes its network or configuration, I have confirmed that its neither. Mm..When in doubt, reboot.. right? Well in this case it was turn off- turn on.

Disable Skype federation on edge server in topology, publish. Run Setup on edge server.

Re-enable Skype federation on edge server in topology, publish. Run Setup on edge server.

Edge server logs this:

3

A quick peek at the Front End now shows that the Skype Proxy configuration is us and running

4

and confirmation the issue has now been resolved5

Skype search back in business!

Didn’t work for you?

Another common issue is that the Edge Server is unable to reach the Skype Consumer Directory service. This service is on skypegraph.skype.com port 443. If you cant reach this service on 443 you may have to have a chat to the network team.

 

 

 

Advertisement

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Pocket (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Tumblr (Opens in new window)
  • Click to share on Skype (Opens in new window)
  • Click to email a link to a friend (Opens in new window)
  • Click to print (Opens in new window)

Like this:

Like Loading...

IMHO YouTube Channel

Follow Smarter Together on WordPress.com

Enter your email address to subscribe and receive notifications of new posts.

Join 674 other subscribers

Show your appreciation by donating

Archives

Category

ABS ABServer ADContacts Address Book AddressBook AddressBook Service Communicator contacts CX500 Devices DHCP DNS Edge Server Error Codes event id Exchange UM 2010 GAL Install Guide Lync 2013 Tools Lync Edge Lync Tools Microsoft Teams Monitoring Polycom Powershell Scripts Product Review QOS Quick Reference Guide Reskit RGS RTC Database SIP SIP Options Skype for Business Skype for Business Monitoring Skype for Business Tools SQL Teams TMG Tool Tools Troubleshoot Edge UC Sorted Tools UM Uncategorized Unified Messaging visio Visio Stencil voicemail

Blog at WordPress.com.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy
  • Follow Following
    • Smarter Together
    • Join 63 other followers
    • Already have a WordPress.com account? Log in now.
    • Smarter Together
    • Customize
    • Follow Following
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...
 

    %d bloggers like this: