• Home
  • My Tools
  • Visio Stencils
  • Online Tools
  • PS Scripts
  • PS One Liners
  • Downloads
  • Product Review
  • About

Modern Workplace and Collaboration

~ by Paul B

Modern Workplace and Collaboration

Category Archives: Event ID 32174

Lync 2013 Front End Service won’t start

24 Monday Mar 2014

Posted by Paul B in Event ID 32174, Event ID 32178, Lync 2013 Front End Service won't start

≈ 3 Comments


After a fresh install of Lync 2013 Standard Edition onto a Windows 2012 server, and its been running for about 2 weeks I may add…I came across the following issue

Issue

After a reboot of the Lync Standard Edition Server I found that the Lync Server Front End Server (RTCSRV) wouldn’t start. It just sat there on “Starting”


Further Symptoms

Event ID 32174

Interestingly the Event ID reports that resetting the Quorum is a potential solution, not true in my case.

Event ID 32178

NOTE
There were many other Events triggered by the inability of numerous processes being able to connect etc etc

Cause

A common cause of this issue is if non self-signed certificates are imported into Trusted Root Certification Authorities instead of Intermediate Certification Authorities. Although this was not an issue in Windows Server 2008, Windows 2012 requires a high level of trust dependant on certification authentication.The result is that HTTP communication between Lync servers is broken.

Solution

Check the Trusted Root Certification Authority Store for any NON self-signed certificates. Self signed certificates have the same value for the Issued To and Issued By field. The screen shot below shows the highlighted certificate as not being self-signed (whilst residing in the Trusted Root Certification Authority Store)



Another quick way to check, especially when there are many entries, is to run the following PowerShell command:

Get-Childitem cert:LocalMachineroot -Recurse | Where-Object {$_.Issuer -ne $_.Subject} | Format-List * | Out-File “c:computer_filtered.txt”


The output file will contain the details of the culprit.

Now simply move the NON Self-Signed Certificate to the Intermediate Certification Authorities.
and the Self-Signed Certificates to the Trusted Root Certification Authorities

Microsoft KB article http://support.microsoft.com/kb/2795828 – 
Lync Server 2013 Front-End service cannot start in Windows Server 2012

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Pocket (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Tumblr (Opens in new window)
  • Click to share on Skype (Opens in new window)
  • Click to email a link to a friend (Opens in new window)
  • Click to print (Opens in new window)

Like this:

Like Loading...

Microsoft MVP

Follow Modern Workplace and Collaboration on WordPress.com

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 674 other followers

Show your appreciation by donating

Links

  • Andrew Morpeth
  • Anthony Caragol
  • Get-CsJosh
  • Greig in Sydney
  • Guy Bachar
  • Jeff Schertz
  • Lasse Nordvik Wedø
  • LEXEL UC
  • Mark Vale
  • y0av. With a zero.

Archives

Category

ABS ABServer ADContacts Address Book AddressBook AddressBook Service Communicator contacts CX500 Devices DHCP DNS Edge Server Error Codes event id Exchange UM 2010 GAL Install Guide Lync 2013 Tools Lync Edge Lync Tools Microsoft Teams Monitoring Polycom Powershell Scripts Product Review QOS Quick Reference Guide Reskit RGS RTC Database SIP SIP Options Skype for Business Skype for Business Monitoring Skype for Business Tools SQL Teams TMG Tool Tools Troubleshoot Edge UC Sorted Tools UM Uncategorized Unified Messaging visio Visio Stencil voicemail

Blog at WordPress.com.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy
  • Follow Following
    • Modern Workplace and Collaboration
    • Join 674 other followers
    • Already have a WordPress.com account? Log in now.
    • Modern Workplace and Collaboration
    • Customize
    • Follow Following
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
%d bloggers like this: