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Smarter Together

Category Archives: Control Panel

Monitoring Reports – Configuration showing more than one monitoring reports entry

28 Wednesday Oct 2015

Posted by Paul Bloem in Control Panel

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Tags

Monitoring

Occasionally I come across deployments where some interesting things have happened. This is an oldie but certainly something I come across from time to time.Multiple Reporting Server entries

Problem

When expanding the “View Monitoring reports” link from within the Lync\SkypefB Control Panel, more than one Monitoring Reports Service is found.

Looking at the configuration in Lync\SkypefB Server Management Shell, you will notice 2 identities. One of these is valid and another, well..perhaps a botched attempt at deploying monitoring reports.Get-CsReportingConfiguration

Solution

Basically we need to identify which of these entries is valid and which needs to be SQL Reporting Services brokenremoved. Once we know that, we can safely remove the stale entry.

To find out which entry is in use simply click on the link and see where it takes you.

My first link goes nowhere.

Now to test the other entry.SQL Reporting Services OKThat’s more like it. So now that I know which is valid and which is not, its time to remove the culprit. This is done in PowerShell as follows:

Remove-CsReportingConfiguration -Identity <identity of stale reference>

Get-CsReportingConfiguration

Now to check the Lync\Skype4B Control Panel for the Monitoring Reports entries, of
course we need to refresh the Silverlight pane. Skype for Business Control Panel

Since the Reporting Services are loaded into the Control Panel on start up, its best to close the window and open it again.

And Sorted!

Only one entry is now visible in the Control Panel.

-36.607157 174.789203
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Lync Control Panel

05 Monday Aug 2013

Posted by Paul Bloem in Control Panel

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Problem
Can’t connect to the Lync Server control Panel directly but https:\FQDNcscp works

Solution
Something I didn’t realize is that the Control Panel uses the DNS _sipinternal SRV Record. This is the record in the DNS branch matching the SIP Domain and not necessarily the branch that matches the internal DNS naming.

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Lync login issue

02 Friday Nov 2012

Posted by Paul Bloem in Client certificate, Communicator, Control Panel, Credentials are required, CSCP, GAL, kerberos, Login issue

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The Problem
I was having trouble connecting to the Control Panel (The URL worked fine) as well as getting the “Credentials are Required” box on many users.
Id get 4 consecutive “Credentials are Required” boxes as below.





Manually typing the creds didnt work and cancelling or closing the boxes resulted in the client logging in anyway. BUT as you would imaging there is no access to any of the services as reported on in the warnings.
The most obvious was that the GAL wasn’t being downloaded or updated anymore

The Culprit
Finally found that an over zelous Administrator had deleted my Lync Kerberos Account.

The fix (4 Steps)

1. Create a Kerberos account
Pre-req: member of Domain Admins and computer running Lync Management Shell (LMS)

New-CsKerberosAccount –UserAccount “LyncLabKerberosUserAccount” –ContainerDN “CN=Users,DC=LyncLab,DC=local”

Note
The –UserAccount parameter is used even though we are creating a computer account with this command.

2. Assign the Kerberos account to a site
Pre-req: member of RTCUniversalServerAdmins and computer running Lync Management Shell (LMS)
To use the Kerberos account, you must assign it to a site.  While you can create multiple Kerberos accounts for your environment, you can only assign one account per Lync site.

New-CsKerberosAccountAssignment –UserAccount “LyncLabKerberosUserAccount” –Identity “site:MyLyncSiteName”

Enable-CsTopology

3. Set Kerberos account password and Synchronize to IIS
Pre-req: member of RTCUniversalServerAdmins and computer running Lync Management Shell (LMS)
Set-CsKerberosAccountPassword –UserAccount “LyncLabKerberosUserAccount”

If any servers are added to the topology in the site (like Front-ends and Directors) you will need to synchronize the Kerberos account password to IIS of the new server.

Set-CsKerberosAccountPassword –FromComputer SourceComputerFQDN –ToComputer DestinationComputerFQDN

4) Testing to make sure Kerberos is working properly
To test for full functional readiness of Kerberos within a site, the following command can be run to create a report:

Test-CsKerberosAccountAssignment –Identity “site:MyLyncSiteName” –Report “C:TempKerberos test.htm” –Verbose

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