Removing Away\Inactive time

When you are on one of those extended lunch breaks it can be really annoying that Lync reports the time you have been away.


This can be disable on a per Lync Front-End Server basis as follows:
Create a new text file on the Lync front-end server in the following directory.

Lync 2010 %Installation Folder%\Microsoft Lync Server 2010\Server\Core\
Lync 2013 %Installation Folder%\Microsoft Lync Server 2013\Server\Core\

The name of the text file has to be : Rtcaggregate.exe.config include the following configuration entry :


After the text file is saved restart the Front-End Server service (RtcSrv) to apply the changes.

About Paul B

My name is Paul Bloem and I am employed at Lexel Systems in New Zealand as a Principal Consultant for Unified Communications. I have been working on enterprise voice solutions for over 20 years. My first 10 years were spent working for a Telco in South Africa (Telcom SA). This is where all the groundwork happened as I was exposed to just about every aspect of telecommunication you could imagine. I develop an interest in PBX technologies and eventually became the go-to guy. Next, I had a 10 year run at Siemens South Africa, most of my time there was as a Technical Trainer. During this time VoIP hit the world stage, I had the privilege of introducing VoIP both as H.323 and later SIP across the Siemens HiPath 4000 solution stack. In 2008 I immigrated to New Zealand with my newly attained MCSE, I was ready to go where no PBX Techie had gone before. I was employed to explore OCS 2007 and that was pretty much the beginning of the end for me. I have been working on OCS and Lync ever since. My current role focuses exclusively on Lync and associated technologies.. That includes pre-sales, consulting, architecture and design, training and support. I even get to play in the development space from time to time - focus on play ;-) I was nominated as a Microsoft VTSP for Lync early in 2013 and also awarded Microsoft's MVP award for Lync in 2014.
This entry was posted in Away time, Inactive Time, Last Active attribute. Bookmark the permalink.

3 Responses to Removing Away\Inactive time

  1. kk says:

    i couldn't found the installation path you mentioned above…
    there is no Lync 2013 %Installation Folder%\Microsoft Lync Server 2013\Server\Core\
    only having Lync 2013 %Installation Folder%\Microsoft Lync..
    what to do now?


  2. Paul B says:

    Thanks for your comment, the full path assuming default installation on Lync 2013 Front End is C:\Program Files\Microsoft Lync Server 2013\Server\Core



  3. This requires to have admin rights on the machine.But Office Environment doesnt have Admin ryts for normal users like us.Then how can we impliment this without admin rights?


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