Monthly Archives: May 2012

Upgrading Polycom IP331 for Lync

Before we get stuck in just a note about the functionality. If you are looking for a device that can integrate with your desktop Lync client then this is NOT the device!This phone is for those “dial tone only” locations … Continue reading

Posted in Devices, Phone Edition, Polycom, Polycom SIP Phones, Upgrading Polycom IP331 for Lync | Leave a comment

UM Tools – Call Statistics

Found an interesting item in the UM Exchange Management Console – Toolbox. The Call Statistics gave me a good view of the activity on the UM Server Calls per day, broken down into fields like Total, Failed and Audio quality. Each … Continue reading

Posted in UM, UM Tools - Call Statistics, Unified Messaging | Leave a comment

Multi Site Sharing single Exchange UM

Scenario is 2 x 2010 FE and 1 x UM serverAfter deploying the second Lync FE pool I found that users in new site (pool) couldn’t call voicemail. Checked the Event logs for the Lync Front End where the users … Continue reading

Posted in Multi Site Sharing single Exchange UM, UM, Unified Messaging | Leave a comment