Product Review: Sennheiser TeamConnect Wireless


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In my ongoing quest for finding new and shiny things, I came across the Sennheiser TeamConnect Wireless product range.

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Skype for Business Visio Stencil V2



Looking at the success of the Skype for Business 2015 Visio Stencil I realize that I haven’t updated it since its release in March 2015. As of today its just a few downloads shy of 16,000! That’s certainly exceeded expectations.

As I use the Visio stencil on a weekly basis I come across missing items or possibly things I’d like to be a bit more creative with. Hence why I released the Visio Stencil for Skype for Business Add-On Products 2016.

Today I’d like to share Version 2 of my Skype for Business 2015 Visio Stencil, a few updates, a few changes, a correction or 2. If anything, more variety.




Contact Centre planning and design Visio Stencil


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I do love a creative Visio. Don’t like that bland black and white stuff. In any event, I find that mostly my customers need me to explain some of the call flows, web chat, mail queuing etc. That’s primarily because its really complex and at times hard to tell what’s what.

A picture paints a thousand words and so the contact centre stencil is given life.

Here is a sample of what to expect:-
Contact Center Stencil


Version 1.0 is the initail release.

Keen to hear from you if you have any suggestions to improve this stencil.